March 6, 2018 – San Jose, CA – Uwharrie Bank, based in Albemarle, NC, is a community bank that believes banking is living by their values: protecting the assets of their customers, helping people and businesses secure financing, and supporting their shareholders and the community. Uwharrie Bank has selected CloudGenix AppFabric SD-WAN to enable next-generation banking experiences for their customers, improve availability and performance, and align WAN management with their business.
Uwharrie Bank chose CloudGenix because AppFabric provides the application performance and controls needed to support deployment of Interactive Teller Machines (ITMs) which provide customers at a machine the ability to interact with tellers using realtime audio and video. Further, CloudGenix AppFabric helps Uwharrie Bank maintain uptime in their branches by automating how WAN links are used based on application and network health and performance metrics. CloudGenix AppFabric is managed by a set of policies that align with business initiatives, enabling Uwharrie Bank an easier way to manage and view their WAN. The robust analytics found in the CloudGenix Portal gives Uwharrie Bank the information they need quickly to understand what’s happening within the network at any time.
Prior to CloudGenix, Uwharrie Bank had been challenged with complicated quality of service capabilities in traditional routing and switching devices, and WAN failure events in their branches demanded administrator intervention to manually change configuration to use backup links. To address these issues, Uwharrie Bank deployed CloudGenix AppFabric at each of their branch offices. Matthew Greene, Assistant Vice President of Information Systems at Uwharrie Bank, said, “Traditional router QoS requires a unique skillset that we don’t implement on a day to day basis. We wanted a simple yet effective QoS solution to prioritize our interactive teller machine traffic to ensure we were able to take advantage of every interaction with our customers and provide them with excellent service. CloudGenix AppFabric provides that solution.”
Uwharrie Bank also selected CloudGenix due to its top-down policy model and robust network and application analytics. “As soon as I plug in a device, every other device now knows about it, and the topology is built automatically. This allows us to make network-wide changes on the fly which is a huge time saver. The analytics provided by CloudGenix allows us immediate insight into how applications are performing which helps resolve problems more quickly.”
CloudGenix AppFabric SD-WAN is a revolutionary solution that allows businesses to interconnect remote sites with applications deployed anywhere – in the cloud, data center, or SaaS – using a business-centric set of policies for performance, security, and compliance. CloudGenix uses metrics collected from both the network and application transactions to provide the best possible user experience over any WAN transport including broadband, MPLS, and LTE. Additionally, AppFabric exposes critical key performance indicators for both networks and applications to help improve management, monitoring, and troubleshooting for both networks and applications.
About Uwharrie Bank
Uwharrie Bank, based in Albemarle, NC, is a community bank that believes banking is living by their values: protecting the assets of their customers, helping people and businesses secure financing, and supporting their shareholders and the community. Uwharrie Bank has fostered a strong sense of community with their employees and customers by providing exceptional service.
CloudGenix (www.cloudgenix.com) is the software-defined wide-area network (SD-WAN) leader, revolutionizing networking by transforming legacy WANs into a radically simplified, secure, application-defined fabric and unified hybrid WAN. Enabling application-specific, service-level agreements (SLAs), CloudGenix controls network application performance based upon application-performance SLAs and business priority. CloudGenix ION (Instant-On Network) simplifies how WANs are designed and managed, enabling customers to build “networks without networking,” and achieve more than twice the performance at less than half the cost while extending data center-class security to the network edge. Founded in 2013 by a team that has delivered industry-leading products in networking, SDN, cloud, security and web-scale applications, CloudGenix serves world-class financial services, legal, retail and technology organizations.