SD-WAN Cautionary Tale: Retailer Replaces Cisco

A large national retailer headquartered in Georgia USA recently deployed an SD-WAN solution in order to deploy Internet broadband, migrate to AWS and Azure cloud, migrate voice to UCaaS and enable new customer experiences at the retail stores.

Unfortunately, after deploying an SD-WAN solution from their legacy vendor, the customer faced numerous challenges that threatened to erase the multiple benefits of an SD-WAN deployment and negatively affect their overall performance. The team faced issues with VPN scalability challenges, LTE, poor availability of key business applications, visibility and troubleshooting; as well as a very complex integration of cloud-security solutions.